Our policy for achieving operational excellence in our core activities is as follows:
• To increase customer satisfaction by providing high-quality products and services,
• To continuously improve our processes, products, and services by focusing on the customer experience,
• To meet the requirements of our existing quality management systems, certify, document, and ensure continuous improvement in all of our activities involving service and management functions,
• To maintain levels of employee satisfaction, loyalty, and motivation by implementing training programs that constantly support our employees' development,
• To review the company's quality policy, goals, and programs by developing and implementing corrective and preventive actions.